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Single Window Portal

In the absence of a proper mechanism for tracking applications related to allotment of lands to business houses and their subsequent project evaluation, there was an unprecedented delay in processing requests; thus effecting the business environment of a region.

The online Single Window Portal facilitates and fosters a conducive business environment in a region. It acts as a single window for clearances from more than 10 departments of a state namely Industries, Revenue, etc. The portal allows seamless integration of 21 services and applications of different government departments thereby eliminating the need to fill forms multiple times, ensuring time-bound clearance, as well as ensuring single login credential for all applications. It acts as a one-stop solution for information, registration, approvals, e-payment and application tracking for clearances/approvals. It also provides updated information relating to relevant rules, regulations, orders and policy initiatives and schemes for guiding the investors. In addition to this, the portal sends alerts, via email and SMS, to applicants about the progress on their submitted applications.

The single window portal attempts at leveraging technology to bring in transparency, improve efficiency and extend time-bound clearances to the investors.

 

The deciding features of our Single Window Portal

Providing information regarding status of approved proposals, proposed investments and pending applications.

Can be embedded with an online grievance redressal and feedback mechanism, to timely address issues faced by investors.

Connects and talks to legacy online systems making it a one-stop-shop for a plethora of services.

To the government, it appeals by time-boxing the approval process, access to legacy information for decision-making, simplified tracking of applications and notifications at every step of the process. Notwithstanding the multitude of query based reports that could be generated, at the fly. It benefits the investors/businesses by providing a single sign-on for all approvals, online payment integration and alert/notifications.

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