Quality-The Secret of CSM’s Excellence

Change is the new constant and to manage this constant it is necessary to disrupt your solutions and look beyond. Having said that a lot depends on how smooth the transition to change is and how effective the disruption is. Having a delivery model ensures so much and Quality acts as the icing to the cake.

CSM finds such new processes and methodologies to quickly overcome business and technology challenges by focussing more than ever on optimizing all stages of the software delivery lifecycle (SDLC). The benefits – loyal customers

3 reasons why CSM is a feel-safe company for digital interventions

• We follow an agile delivery methodology with optimum utilization of systems and resources, from the beginning to the end.
• Certified processes to keep track and audit projects' health for high-quality service delivery on schedule.
• The Quality Management System (QMS) at CSM consists of four key components which include Quality Planning, Quality Improvement, Quality Control, and Quality Assurance, which looks into everything in the SDLC.

Certifications that guarantee consistency in our quality drive

• CMMI Level 5 Process Model for Software Development ensuring high-quality systems with fewer defects and rework.
• ISO 9001:2015 enables IT and non-IT processes organization, improved efficiency, and optimized costs.
• ISO 27001:2013 certificate ensures CSM’s information security taking account of the threats, vulnerabilities, and impacts.
• ISO 20001:2011 guarantees 99% uptime of IT systems continually improving processes and drive customer focus.
• ISO 14001:2015 enables us to maintain an efficient environment in compliance with obligatory and statutory risks and opportunities.

What are we always up to

• Enable the organization to scale up by building up competencies in effort estimation, project management, and processes through certifications.
• Establish and predict the organization's capability through Independent reviews audits and assessments at regular intervals specified by projects in PPQA Plan during the lifecycle.
• Assist business enabling functions to support the core business through process excellence.
• Partner with the corporate planning team for the company’s planning process implementation.