Information is the new currency that empowers citizens and ensures a vibrant democracy. An informed citizen encourages a nation to grow by participating in its decision making process. Such participation is critical to ensure transparency and accountability in governance. In today’s day and age, digital medium has acquired a pivotal role as an information & communication facilitator between the public and the participatory democracy.
The terms 'Right to Information' and 'Freedom of Information' are often used interchangeably and have long been regarded as fundamental Human Rights. Common Article 19 of Universal Declaration of Human Rights (UDHR) and International Covenant on Civil and Political Rights (ICCPR) recognizes Right to Information as an implied right of freedom of expression. Globally, multiple countries have passed laws empowering citizens to ask information from public authorities at local, state & national level. Institutional structures have been set up to assess the requests and send a satisfactory response in a timely manner. Similarly, different countries have guaranteed Right to Information as fundamental rights under their constitution and through specific laws.
But the manual mode of seeking and providing information makes it cumbersome for the authorities in charge to close the application in time. Citizens need to make multiple visits to offices to access their right to information. This is an opportunity for governments to digitally transform information facilitation process, uphold the basic tenets of democracy, and enjoy the legitimacy of its citizens.
This Information Facilitation Module facilitates the government to improve its service delivery standards in providing information requested by the citizens. Not only this, the portal serves as a great monitoring mechanism in ensuring the accountability of the concerned department & authority its functioning and performances.
The benefits of this online platform are:
Registration and Application for Information
Actions by Information Officer
Appeal to the RTI
Closure of Application