ICT is vital for the economic growth and development of our cities. e-Governance is the application of information and communication technology (ICT) and the primary role of e-governance is to simplify the process of governance, by making it more transparent and accountable. CSM makes ICT work for its systems to provide complete solutions to city-centric needs – from service providing
Around the world, about 3.5 billion people are living in cities, but their areal extension covers only 2% of the Earth's land surface. This indicates that a large number of people live in a small area, resulting in a challenge to manage the safety and facilitation of the needs of the people.
Continuous improvement in transportation, energy distribution, construction, technology development, provision of facilities and utilities has helped but also the negative impacts have risen like traffic congestion, poor services of facilities, high cost of housing, etc.
Advancement in IT-driven solutions in the form of Smart City solutions has been a harbinger of comfortable and safe living for citizens worldwide. CSM has the unparalleled experience in being an integral part of the development of such smart applications under e-Governance that upholds citizen services, land application, and allotment solutions, greenfield and brownfield projects in infrastructure development, to name a few.
Smart cities are well planned with innovations and knowledge that develop extraordinary capabilities. They work all the time, i.e. 24 h and 7 days a week. Such a facility makes city citizens live and enjoy a satisfactory way of life with easy public services, comfortable mobility, conserving energy, a clean environment and better utilization of natural resources. CSM provides need-based solutions catering to all these facilities via Single window platforms and/or integrated portals. These portals are important sources for decision-making for further enhancements.
Few solutions that have a big impact on the shaping of smart cities are - Birth and death registration and health programs (under basic citizen services), property tax and licenses (revenue-earning services), water supply and other utilities and building plan approval (development services), procurement and monitoring of projects (efficiency improvement services), accounting and professional management system (back-office improvements), and citizen grievance redressal (monitoring).
e-Governance solutions at CSM are based on Agile methodology and cater to the need-based requirement of the issue at hand. We work on IT consulting, specific application development, end-to-end solutions and project management for solutions ranging from citizen services to city development and management.
CSM looks into e-LMS from the totality of a workflow wherein the stakeholders could be the public and the government machinery.
Single Window Portals play a role of a One Stop Solution. It helps facilitate online application submission, payments, tracking of status, approvals and final issuance of the certificate. CSM has an expertise of developing single window portals for various State Govt.
For bigger organizations managing daily activities of huge infra projects manually is a very tough and tedious task
Getting approval for a building plan from the concerned department had been a time consuming process, which also involved a lot of manual effort. To reduce the effort and time consumed
To ensure high performance and to automate the process of town planning, there was a need to help applicants apply for planning permission in planning Areas/ through an online portal and allow officials to grant those applications in a few clicks. The Town and Country Planning Department portal provides a facility to apply online applications for permission to plan and construct. The applicants can register and apply online to get
PAMS helps the citizens to avail pre- allotment activities like view the advertisements, download brochure, apply for properties, online payment of EMD etc. Allotment activities like scrutiny of applications, lottery, provisional allotment, online payment etc.
Tax Collection Monitoring has always been a
Performance management, monitoring and evaluation are critical elements utilized by the city to improve organizational and individual performance and to enhance service delivery. During the course of years, CSM has developed many e-Governance Solutions having interactive Dashboards for various government agencies and different organizations. These systems facilitate integration between strategic planning and performance management by linking the solutions/services to indicators and targets that can be used to measure performance – like Social, Service, Environmental and Economic performance.
Proper management of waste is essential for building sustainable and livable cities. Solving civic issues
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