ICT is vital for the economic growth and development of our cities. e-Governance is the application of information and communication technology (ICT) and the primary role of e-governance is to simplify the process of governance, by making it more transparent and accountable
CSM’s e-Governance solutions are time-tested and grounded, and it always is hard-coded to benefit the end-user – citizen and/or the government
Automated Post Allotment Application (APAA)
Single Window is a trade facilitation idea. Ethiopia is ranked 159 among 190 economies in the ease of doing business, according to the latest World Bank annual ratings.Download
e-Governance solutions at CSM are based on Agile methodology and cater to the need-based requirement of the issue at hand. We work on IT consulting, specific application development, end-to-end solutions and project management for solutions ranging from citizen services to city development and management.
CSM looks into e-LMS from the totality of a workflow wherein the stakeholders could be the public and the government machinery.
A state's governance is based on its citizens and the services they are provided and they avail. Bringing all these citizen services together into one window, not only speaks of good governance but also ease-of- living.
For bigger organizations managing daily activities of huge infra projects manually is a very tough and tedious task
Getting approval for a building plan from the concerned department had been a time consuming process, which also involved a lot of manual effort. To reduce the effort and time consumed
To ensure high performance and to automate the process of town planning, there was a need to help applicants apply for planning permission in planning Areas/ through an online portal and allow officials to grant those applications in a few clicks. The Town and Country Planning Department portal provides a facility to apply online applications for permission to plan and construct. The applicants can register and apply online to get
PAMS helps the citizens to avail pre- allotment activities like view the advertisements, download brochure, apply for properties, online payment of EMD etc. Allotment activities like scrutiny of applications, lottery, provisional allotment, online payment etc.
A citizen-centric approach towards service delivery is an essential part for any effective governing body to get the best out of investments in the e-governance field. Maximizing this concept, MCMP is a complete package in itself. It combines a smart responsive mobile app, an informative action oriented website and an efficient call center.
Tax Collection Monitoring has always been a
Performance management, monitoring and evaluation are critical elements utilized by the city to improve organizational and individual performance and to enhance service delivery. During the course of years, CSM has developed many e-Governance Solutions having interactive Dashboards for various government agencies and different organizations. These systems facilitate integration between strategic planning and performance management by linking the solutions/services to indicators and targets that can be used to measure performance – like Social, Service, Environmental and Economic performance.
Proper management of waste is essential for building sustainable and livable cities. Solving civic issues
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