In this era of ubiquitous computing and evolving citizen behavior, there is a need for the government to accomplish basic tasks in a much more efficient, easy and faster way. To achieve this government is aggressively pursuing innovative tools and technologies to streamline the processes while saving time and money.

For good and clean governance, it is imperative to follow the mandates of efficiency, transparency, accountability, fast & easy accessibility and timely delivery of services. And technology plays a pivotal role in bringing about the desired transformation. Thus vesting in digital and automation can make government services more accessible online, reduce the cost of accessing those services, streamline administrative processes, improve turnaround times, and strengthen accountability and responsiveness.

 

The digital way of rendering government services, not only helps save time but also makes the best use of the tangible and intangible resources which is a win-win for the government agencies and for the citizens. The digital data generated facilitates use of analytics to remove bottlenecks, monitor performance, broadcast, and provide transparent services.

The government is consistently looking for ways to reimagine citizens’ engagement with government. This demands to stay committed to collaborating while juggling the needs of many different stakeholders from bureaucrats to elected officials to the citizens themselves. By embracing new technology that’s driving innovation and enhanced connections with citizens, our solutions make it easier for them to stay informed and access vital services. At CSM we ensure that by unleashing technology and the troves of data that come with it, the government is capable of radically transforming the government-citizen relationship. In addition it also enhances confidence of the citizens in the government machinery.

The suite of agile solutions in the Government Functions are specially designed to help governments to join in into the digital revolution and connect the bridge between technology and services. We conceptualize solutions that not only cater to the exact requirement, but allows sustainable growth of the solution in the long run. Our solutions offer uninterrupted service in a secured network for smart, efficient and good governance. Besides, the interoperability of the systems is capable of unleashing the power of government technology to collect and share data with different organizations easily to improve outcomes. Acknowledging the power of data, the Government is redefining itself as new Leader by making the best use of data to improve the lives of the citizens.

Offerings

CSM’s suite of solutions brings in process efficiency and optimize the performance of the government through automation & digitization. This not only helps in transforming government-citizen relationships but enhances the confidence of the citizens in the government machinery.

The online system integrates asset registration, monitoring, ensures facilitation of compliance, content verification and public declaration of information on a single platform. The unique solution has the potentials to bring in process efficiency, better accountability and transparency for strengthening governance to curb corruption and impropriety.

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The system provides a single centralized platform for contractor database and help in tracking the performance of the registered contractors. The automation of the process of licensing (new application, upgradation, renewal and cancellation) and workflow management ensures transparency in the system assisting the government to become more efficient.

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The system provides a centralized platform for worker’s database which facilitates government for formulating effective policies and better implementation of schemes. The data helps in bringing process efficiency, reform design, monitoring and evaluation of schemes that are focused and targeted to the right beneficiaries.

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The system helps in streamlining and creating an effective and efficient citizen response process. This acts as a great platform to access the government with much transparency and accountability. Along with addressing public grievances in a state, the government can effectively collect feedback that gives an insight into citizen’s sentiments through this system.

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The web based application is designed to monitor the pendency of receipts and files and assist in their tracking. It is helps in easy and faster inter & intra departmental government communication through automation of letter receipt, dispatch & file movement processes for better decision making.

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The system helps in managing payroll seamlessly with more accuracy while maintaining the record for auditing. It improves the process of staffing efficiently and keeps you informed with auto-updated employee performance and career progression with the employee management system.

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The highly dynamic and configurable system facilitates monitoring of project activities and serves as a single repository of the data for the projects. The online application is beneficial for the government to keep track of the schemes as it allows project proponents to collaborate with all the stakeholders; from planning to execution, monitoring and closure.

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The ICT enabled robust monitoring system provides timely information and communication, notification and alerts to expeditiously manage and dispose of legal cases filed against the government. It has the potential to be implemented in the government departments and ministries facing the herculean task of managing cases and reducing pendency.

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A unified platform that facilitates the process of application, evaluation, sanction and monitoring of funds in a systematic, efficient & secure way for better grant management and utilization of the desired impact.

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A unified platform that facilitates effective implementation of the social protection programs of government through identification of right beneficiaries, program targeting & monitoring for equitable distribution of resources.

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